Return Policy
All items have a 30 day, no questions asked, 100% money back guarantee.*
Items have a lifetime guarantee that they are authentic, natural earth-mined gemstones.
*Please note that our return policy varies depending on the item(s) you are considering for purchase.
The following two item types are explained below. Please see the additional notes marked by asterisks (*, **) at the bottom of the descriptions.
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Loose gemstones and finished “ready-to-ship” jewellery
- Bespoke, custom-designed jewellery that is made to order
1. Loose gemstones and finished “ready-to-ship” jewellery
We offer a 30-day return window for you to review your gem or finish
