General FAQ:

Can I visit you In person?

ABSOLUTELY! In order to best serve you, please reach out to us to book an appointment at +1-647-436-7733 or email us at david@skyjems.ca.

Where will my custom jewellery be manufactured? 

TORONTO, CANADA OF COURSE! We are very proud to work with a network of independent designers, artists and artisans right here in Toronto to make your beautiful one-of-a-kind bespoke jewellery.

How long does it take to make custom jewellery?

Most pieces take 2-3 weeks, however larger or more complicated projects can take up to 6-8 weeks.

Do you do rush orders for an additional fee?

Unfortunately we are unable to complete rush orders at this time, as our team does require time to ensure that we are creating your piece(s) exactly as you envisioned them.

What are the steps for ordering custom Jewellery?

We encourage you to look on the website to find a few gemstones that you like and then contact us to discuss your piece. Providing us with an example photo or even a rough sketch can also make the process a lot faster and easier, but this isn’t necessary.

What metals do you work with?

We can make your bespoke jewellery in 10k/14k/18k/22k gold (yellow/white/pink/rose), 0.925 sterling silver, 0.999 fine silver, or platinum (PT900).

Is there a minimum charge for custom Jewellery?

There is a minimum charge of $500 on any custom piece, regardless of metals used or how “simple” it might seem to make the item(s).

 

Contact us for active military discount.